Glossary
Each term appears with its Spanish name (the one on screen), its Catalan name and its English name.
Companies and access
| Spanish | Catalan | English | Meaning |
|---|---|---|---|
| Empresa | Empresa | Company | TBA, a client or a provider. |
| Cliente | Client | Client | The company that owns the assets. It holds TBA contracts. |
| Proveedor | Proveïdor | Provider | The company that does the work under service contracts. |
| Arrendatario | Arrendatari | Tenant | The company that leases space in an asset. |
| Organismo de control | Organisme de control (OCA), ECA | Inspection body | The provider authorised to carry out regulatory inspections. |
| Usuario | Usuari | User | A person from a company who logs in to the app. |
| Permiso | Permís | Permission | The right to perform one action on one kind of record. |
| Rol | Rol | Role | A named set of permissions. |
| Función | Funció | Function | The part the person plays in the contracts. |
| Contacto principal | Contacte principal | Main contact | The reference person of a client or a provider. |
| Facility manager (FM) | Facility Manager | Facility Manager | The TBA person responsible for an asset or a contract. The FM validates its documents. |
| Técnico | Tècnic | Technician | The provider's person who does the maintenance. |
| Clave de API | Clau d'API | API key | The credential that lets another system use the app. |
Contracts
| Spanish | Catalan | English | Meaning |
|---|---|---|---|
| Contrato TBA | Contracte TBA | TBA Contract | The framework contract between TBA and a client. |
| Contrato de servicio | Contracte de servei | Service Contract | The contract with a provider for one service type on one or more assets. |
| Familia | Família | Service type | The trade of a service: lifts, HVAC, cleaning… |
| Condiciones | Condicions de contracte | Contract terms | The conditions that all contracts share. |
| Duración inicial | Vigència | Initial term | The months the contract runs before it renews. |
| Preaviso | Avís previ | Notice period | How far ahead a party must give notice to stop a renewal. |
| Límite de preaviso | Límit d'avís previ | Notice deadline | The last day on which the notice still stops the renewal. |
| En preaviso | En avís previ | In notice | A contract in force whose notice deadline falls within the next 90 days. |
| Renovación automática | Renovació automàtica | Auto-renewal | The rule that extends the contract if nobody gives notice. |
| Periodo de renovación | Període de renovació | Renewal period | The months each renewal adds. |
| Revisión de precio | Pujada | Price increase | How the amount changes each year: CPI, collective agreement, fixed index, negotiated review or none. |
| Anualidad | Anualitat | Contract year | One year of the contract with its amount and its number of invoices. |
| Importe anual | Import anual | Annual amount | What the client pays TBA in one year. |
| Coste anual | Cost anual | Annual cost | What TBA pays the provider in one year, before VAT. |
| Cuota | Import per factura | Instalment | The year's amount divided by its number of invoices. |
| Vigente | Vigent | In force | Signed, started and not yet ended. |
| Finalizado | Finalitzat | Finished | It ran its term without renewing. |
| Baja | Baixa | Termination | The recorded end of a contract, an asset or a user, with a date and a reason. |
Assets and maintenance
| Spanish | Catalan | English | Meaning |
|---|---|---|---|
| Activo | Actiu | Asset | A building, or a floor or premises inside one. |
| Instalación | Instal·lació | Installation | A specific piece of equipment in an asset that a service contract maintains. |
| Subinstalación | Subinstal·lació | Sub-installation | A part of a larger installation. |
| Plan de mantenimiento | Pla de manteniment | Maintenance plan | The schedule that generates the preventive maintenance jobs. |
| Frecuencia | Periodicitat de manteniment | Maintenance frequency | How often a plan generates a maintenance job. |
| Mantenimiento | Manteniment | Maintenance job | An intervention by a technician: preventive, corrective or predictive. |
| Fecha prevista | Data prevista | Planned date | The day the maintenance job is expected to happen. |
| Reprogramación | Reprogramació | Reschedule | A change to the planned date. The app always keeps it. |
| Historial | Historial | Timeline | Everything that has happened to a maintenance job, in order. |
| Origen del coste | Origen del cost | Cost origin | Who pays for a corrective job: OPEX, CAPEX, tenant or other. |
| Cierre | Tancament | Closing | The end of a maintenance job, when the FM validates its documents. |
| Alerta | Alerta | Alert | A warning about a maintenance job, an inspection or a correction deadline. |
Inspections
| Spanish | Catalan | English | Meaning |
|---|---|---|---|
| Inspección | Inspecció tècnico-legal (ITL) | Inspection | A regulatory check by an inspection body. |
| Calendario de inspección | Periodicitat d'inspecció | Inspection schedule | The legal obligation to repeat an inspection. |
| Próxima inspección | Propera inspecció | Next due date | The date the next inspection falls due. |
| Banda | Banda | Schedule band | Where a schedule stands today: overdue, < 3 months, on time, correcting, unscheduled or ended. |
| Resultado | Resultat | Inspection result | Favourable, conditional or unfavourable. |
| Defecto | Defecte | Defect | A fault that must be fixed. |
| Gravedad | Gravetat | Severity | The urgency of the worst defect: minor, serious, very serious or immediate. |
| Fecha límite | Data de caducitat | Correction deadline | The day by which the defects must be corrected. |
| Caducada | Caducada | Expired | A non-favourable inspection that passed its correction deadline without a correction. |
| Plan de corrección | Correccions | Correction plan | The repairs that a non-favourable inspection requires. |
Documents and validation
| Spanish | Catalan | English | Meaning |
|---|---|---|---|
| Documento | Document | Document | A quote, a report, a certificate or an invoice. |
| Presupuesto | Pressupost | Quote | A provider's priced proposal. |
| Aprobación del cliente | Aprovació de la propietat | Quote approval | The client's answer to a quote. |
| Pedido del cliente | Comanda | Purchase order | The client's order number that accompanies an approval. |
| Informe | Informe | Report | The technician's account of the work. |
| Certificado | Certificat | Certificate | The document that attests an outcome. For an inspection it is called acta. |
| Certificado de subsanación | Certificat de resolució | Resolution certificate | The certificate that proves the correction plan is complete. |
| Factura | Factura | Invoice | What a provider bills for an instalment or for an approved quote. |
| Abono | Abonament | Credit note | A negative invoice that cancels or corrects another. |
| Importe previsto | Import previst | Expected amount | What TBA expects an invoice to bill. |
| Validación | Validació | Validation | The FM's verdict: validated or rejected. |
| Envío al cliente | Enviament a la propietat | Forwarding | The sending of a validated invoice to the client. |
| Evaluación | Avaluació del proveïdor | Provider evaluation | The score from 1 to 5 stars that TBA gives a provider. |
| Valoración global | Avaluació global | Overall score | The average of an evaluation's criteria. |